Privacy Policy

Last updated: April 2026

Overview

jasminoliver.com is owned and operated by Jasmin Oliver, based in Australia. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

By using this website and making a purchase, you agree to the collection and use of your information in accordance with this policy.

Who We Are

Website: jasminoliver.com Contact: contact@jasminoliver.com Location: Australia

What Information We Collect

When you use this website or place an order, we may collect the following information:

Full name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely via WooCommerce — we do not store card details)
Order history and purchase details
IP address and browser information collected automatically via cookies
Any information you voluntarily provide when contacting us

How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send order confirmations and updates
Respond to your enquiries and customer service requests
Send marketing emails where you have opted in to receive them
Improve our website and user experience
Comply with legal obligations
Detect and prevent fraud or unauthorised access

We will never sell, trade, or rent your personal information to third parties for their own marketing purposes.

Legal Basis for Processing (UK & EU Customers)

For customers in the United Kingdom, we process your personal data under the following legal bases in accordance with the UK GDPR:

Contract: To process and fulfil your order
Legitimate interests: To improve our services and prevent fraud
Consent: To send marketing communications where you have opted in
Legal obligation: To comply with applicable laws and regulations

Marketing Communications

If you opt in to receive marketing emails from us, we may send you updates about new products, releases, promotions, and news. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at contact@jasminoliver.com.

We do not send marketing communications without your consent.

Cookies

This website uses cookies to improve your browsing experience and analyse website traffic. Cookies are small text files stored on your device. We use the following types of cookies:

Essential cookies: Required for the website and checkout to function correctly
Analytics cookies: Used to understand how visitors use our site (e.g. Google Analytics)
Marketing cookies: Used to deliver relevant content and track the effectiveness of our marketing

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of this website.

Third Party Services

We use trusted third-party services to operate this website and process orders. These include:

WooCommerce — payment processing and order management
WordPress — website hosting and content management
Google Analytics — website analytics
Email marketing platforms — for sending newsletters and order communications (where applicable)

These third parties only have access to your information to the extent necessary to perform their services and are obligated not to disclose or use it for any other purpose. We recommend reviewing the privacy policies of these third parties directly.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting obligations. Order data is typically retained for a minimum of 7 years in accordance with Australian tax and business record requirements.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. All payment transactions are encrypted and processed securely through WooCommerce. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Australia — Australian Privacy Act 1988

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Make a complaint to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached

United Kingdom — UK GDPR

Access your personal data
Request correction or erasure of your data
Object to or restrict processing of your data
Request portability of your data
Withdraw consent at any time where processing is based on consent
Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

United States — CCPA (California Residents)

Know what personal information is collected about you
Know whether your personal information is sold or disclosed and to whom
Opt out of the sale of your personal information
Request deletion of your personal information
Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us at contact@jasminoliver.com. We will respond within 30 days.

Children’s Privacy

This website is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately at contact@jasminoliver.com and we will take steps to remove it.

International Data Transfers

As jasminoliver.com operates from Australia and serves customers in the UK and USA, your personal data may be transferred internationally. We take appropriate steps to ensure your data is handled securely and in accordance with this privacy policy regardless of where it is processed.

Third Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of this website following any changes constitutes your acceptance of the revised policy.

Contact Us

For any privacy related queries, requests, or complaints, please contact us at:

Email: contact@jasminoliver.com Website: jasminoliver.com